Get to Know Us
Come meet the knowledgeable team of professionals that provide passionate care at Reliable Medical. Our dedicated experts work to help improve the quality of life for both you and your loved ones. Get to know each member of our team by clicking on the "See My Bio" button below.
Executive Leadership
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Contact Me See My BioCharles Sargeant
CEO
Division: Executive Leadership
CloseCharles Sargeant
Charles has spent his career dedicated to the DME and CRT industry, starting as a Technician in 2001. He has held executive level positions supporting and leading Field Sales & Operations, Revenue Cycle, and Information Technology. Charles is a people-oriented leader with a talent for process and organizational improvement. Having a child diagnosed with Type 1 Diabetes at the age of 2 has further inspired his passion and understanding of the impact our service levels have on our clients and their families. He joined the Reliable team in July of 2024, and in his role provides support and leadership of our Field Sales & Operations, Revenue Cycle, and Supply Chain Teams.
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Contact Me See My BioKatie Stevens
CPO
Division: Executive Leadership
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Katie has spent the majority of her career in Complex Rehab, joining the industry first in customer service in 2006 and advancing across several leadership positions. She has experience with payor relations, account management, business development, operational improvement and M&A integration. Katie is a relational leader who enjoys collaboration and authentic connection. She joined Reliable Medical in January of 2020, and in her role provides oversight and direction across all operational functions for each location while supporting the company's growth. Katie has a BS in business from The University of Redlands, and an MA in Marketing from the University of Nottingham.
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Contact Me See My BioKerry Massey
CFO
Division: Executive Leadership
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Coming Soon!
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Contact Me See My BioBrandon Boyer
EVP, Revenue Cycle
Division: Executive Leadership
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Brandon Boyer is an energetic, passionate, market-disrupting entrepreneur who has been serving the healthcare field since 2010. He has experience in business strategy, system optimization, as well as building, empowering, and motivating industry-leading teams.
Before joining reliable in 2023, Brandon successfully led several DME & CRT organizations to explosive growth through patient-focused innovation. Brandon’s love for people and passion for innovation prompted him, with a business partner, to launch Capstone Medical Partners in 2019. The company quickly became a market leader in the Northwest and eventually joined the Reliable family in 2023.
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Contact Me See My BioMatt Candrian
VP, Sales and Marketing
Division: Executive Leadership
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Matt Candrian has been helping patients in the Chicagoland area for over 20 years. He has trained and led both local and regional sales teams. While serving patients, facilities, and healthcare practitioners, Matt has developed insights in the industry that have led to new technology and marketing initiatives. He is excited for Reliable’s continued growth and the ability to help new customers.
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Contact Me See My BioKent Haney
VP, Human Resources
Division: Executive Leadership
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Kent Haney has been working within the Human Resources field for over 30 years. Having experience working in all facets of the HR field. Kent says the most rewarding part of his job is making that personal connection with those he works with. He is excited to be leading the Human Resources team at Reliable. Outside of work Kent is married with 4 daughters, 1 granddaughter and 4 grandsons!
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Contact Me See My BioJustin Thomas
VP, HME Solutions
Division: Executive Leadership
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Justin Thomas has worked in the DME for nearly 20 years in sales and operational leadership. Prior to joining the Reliable team, he served as the Chief Operational Officer for Orbit Medical.
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Contact Me See My BioDavid Pietrzak
VP, Supply Chain
Division: Executive Leadership
CloseDavid Pietrzak
David has been a RESNA certified ATP since 2000. His healthcare career in Durable Medical Equipment (DME) and Complex Rehab Technology (CRT) goes back almost 30 years. Over that time has been a practicing ATP and held leadership positions in processing, operations, and business development. Most recently he served as a senior leader in Supply Chain and Vendor Management. His passion for the CRT industry, experience, and skillset make him a unique and proven leader in his role as VP of Clinical Operations at Reliable Medical. David holds a Bachelors Degree in Health Science and is a Certified Lean Six Sigma Green Belt. David has worked closely with the Muscular Dystrophy Association throughout his career raising money and awareness through events like the Nashville Muscle Team Gala where he resides on the committee board.
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Contact Me See My BioMichael White
RVP, Operations- East
Division: Executive Leadership
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Michael joined the Reliable Medical team in 2023, having served in Finance and Operational leadership roles within the industry since 2017. He has deep experience scaling and integrating operations, growth strategy, M&A, process improvement and operational excellence. He has a passion for the importance of mission-driven organizations, and brings that passion, energy, and execution into his work and leadership style. Michael holds a Bachelors in Business Administration in International Business from Belmont University and a Masters of Science in Operations Management from the University of Arkansas
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Contact Me See My BioKyle Walker
RVP, Operations- Midwest
Division: Executive Leadership
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Kyle joined Reliable Medical in 2022 and has spent the majority of his career in the rehabilitation field with a focus in assistive technologies. Kyle has worked in numerous capacities in the field from a practicing provider, leading national operations, to contracting and business development in commercial and workers compensation. Kyle currently holds his ATP certificate, a bachelor’s degree in Kinesiology from Iowa State University, and his master’s degree in Healthcare Administration from Purdue University. Kyle is currently the Vice-chair of RESNAs Professional Standards Board, and member of RESNAs Development Board. He regularly reviews scientific papers in assistive technology, he is an advisory board member for the University of Pittsburgh’s Masters of Rehabilitation Technology program and is serving on the board of directors for NCART.
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Contact Me See My BioRose Espinoza
RVP, Operations-West
Division: Executive Leadership
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Rose joined the Reliable Medical team through an acquisition in 2021 bringing over 15 years of experience in the healthcare industry. She started her career in 2006 as a Provider Liaison for a health insurance company and met with DME providers to discuss advocacy for people with wheelchair needs. She saw the impact the providers had on people’s lives and was determined to make a career out of it. Since then, she held various management roles in customer service, funding, billing, & sales. Rose’s passion for Complex Rehab led her to Reliable Medical where she is the Regional Vice President and oversees the Southern Region.
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Contact Me See My BioNiki Yoder
Sr. Director, Corporate Compliance
Division: Executive Leadership
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Niki Yoder holds a Master of Science degree, in Health Law, from Nova Southeastern University with an active Compliance certification from the Health Care Compliance Association, since 2007.
Her experience has been in health care compliance, HIPAA Privacy, and HIPAA Security, and she has worked in the health care industry for over 22 years, with the last eighteen years focusing on health care compliance. Additionally, she has helped organizations by reviewing their internal controls in preparation for Hi-Trust and SOC 2 readiness assessments. Niki has served on the board of the Florida Hospital Association’s Health Care Compliance Group.
Niki has worked for diverse health care companies which have spanned from small Value Based Care health care start-up companies to large health care organizations (e.g., acute care and academic medical centers) that owned hospitals, post-acute care facilities (home health, inpatient rehabilitation facilities, and skilled nursing facilities), imaging centers, home infusion therapy, urgent care centers, durable medical equipment, population health, Accountable Care Organizations, surgery centers, and multi-specialty physician practices. With these companies, Niki has been fortunate to be involved with tasks related to creating, implementing, and maintaining health care compliance programs, HIPAA Privacy and HIPAA Security programs. Niki prides herself on being an established and trusted compliance partner.